Contact & Grievance

Talk to us

WhatsApp: +91 86208 21755 — no form, no ticket, no bot. The founder replies. Ask about a colour, a drape, a delivery date, or for real photos of any saree before you order.

Email: awadhalaya@gmail.com

Hours: Mon–Sat, 10:00–18:00 IST. Messages outside hours are answered the next working day.

Who we are

awadhalaya.in is operated by Awadhalaya; Ethnic Fragrance
21, Narsingha Bose Lane, Shibpur, Howrah – 711102
GSTIN: [GSTIN]

Grievance Officer

As per the Consumer Protection (E-Commerce) Rules, 2020:
Shradha Suman Rai, Grievance Officer
shradha.grace@gmail.com · acknowledgement within 48 hours · resolution within 30 days.

Order tracking

Your tracking link is shared on WhatsApp and email on the day your saree dispatches. Lost the link? Message us your order number and we will resend it.